Telemedicine (remote examination)
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Telemedicine consists of providing medical or veterinary care remotely, most often in the form of a (video) call or consultation via telephone or personal computer based on knowledge of the patient's complete medical history and a detailed description of their current condition, including high-quality photo/video documentation with visible symptoms, based on which a diagnosis and appropriate treatment are either immediately determined, or the patient is further directed to a specific specialist.
If your pet has any non-acute health problems ( behavioral changes, apathy, loss of appetite, diarrhea, allergies, vomiting, colds, movement problems, dermatological problems, etc.) , you can consult with one of our experienced veterinarians at a time that suits you. According to statistics, up to 60% of all cases can be resolved using telemedicine*. In more than half of cases, a visit to the veterinary clinic (and the associated time and higher financial costs) is therefore completely unnecessary.
If you are interested in an online veterinary examination, simply click on the "Order a consultation" button below, fill in basic information about your pet, provide your contact details and choose your preferred examination date and then pay for the examination via the payment gateway (payment by card, Apple Pay or Google Pay). You will receive confirmation of the examination date or a proposal for an alternative date. And don't worry, on the day of the appointment we will remind you of the scheduled consultation via SMS and email. 🙂
The price of a remote veterinary consultation via phone or online is CZK 500. The price does not include any prescribed medication.
In non-acute cases where you need a physical visit from a veterinarian at your home, you can use the Veterinarian at Your Home service, or in acute cases, the Veterinary Ambulance service if your pet requires urgent veterinary assistance.
*Although telemedicine is an increasingly popular form of providing medical or veterinary services, it inherently has its limits and is therefore not suitable for patients with acute health problems ( unconsciousness, choking, bleeding, shock, seizures, gastric torsion, etc.) that require immediate assistance from a veterinarian with professional medical equipment.
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Dr. Ondrej Prochazka
veterinarian (reg. no. KVL: 7912)
Dr. Prochazka has many years of experience in veterinary practices in Liberec, Brandýs nad Labem and Prague. From the night emergency services, which he has come to love the most over time, he also has experience with emergency patients, not only dogs and cats, but also with small mammals such as rabbits and guinea pigs. It is precisely this experience that he can put to the best use in our veterinary ambulance.
Dr. Dominika Tomasova
veterinarian (reg. no. KVL: 7464)
Dr. Tomasova spent two years studying in the USA and graduated from the University of Veterinary and Pharmaceutical Sciences Brno in 2020. She gained her professional experience at veterinary clinics in Prague and the Central Bohemian Region. Furthermore, she invests in her continuing education by regularly attending specialized courses for vets. Clients appreciate her positive attitude, smile, and perspective.
Dr. Zdenek Cvrcek
veterinarian (reg. no. KVL: 3563)
Dr. Cvrcek brings over 30 years of experience as a veterinary physician. Alongside his veterinary practice, he has served as a military medical officer and a Red Cross medic, worked with the humanitarian organization Hands for Help, and provided logistical support and consulting for missions in Haiti and Sri Lanka. In addition to dogs and cats, he cares for small mammals and reptiles, and frequently makes field visits to treat livestock.
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Dr. Sarka Jandova
veterinarian (reg. no. KVL: 6716)
Dr. Jandová has worked as a veterinarian for ten years now. Her experience spans clinics as well as mobile field practice, treating horses alongside cats and dogs. She also cares for small mammals and exotics. In practice, she never shies away from challenges like remote anesthesia and treating a kangaroo. On top of that, she can code and enjoys kayaking in her free time.
Dr. Anna Holubovska
veterinarian (reg. no. KVL: 8104)
Dr. Holubovska brings a wealth of experience from both brick-and-mortar clinics and mobile veterinary care. She specializes primarily in dogs and cats. Always characterized by her warm smile and cheerful disposition, she is also consistently praised in client feedback for her deep empathy. In her free time, she enjoys traveling and is fully dedicated to fitness.
Frequently asked questions
How much does a veterinary examination via telemedicine (online remotely) cost?
The price of a telemedicine consultation is CZK 500. The price does not include any prescribed medication, which, if you are interested, can be sent to the address of your choice after the consultation.
Which specific veterinarian will perform the examination via telemedicine?
Based on the type of examination requested, we always select a veterinarian who can best help your pet and can participate in an online consultation at the time you request. Rest assured that all veterinarians from Sonda.cz meet our high quality standards, have many years of experience and do their job with love and empathy. 💚
What should I do if something interferes with my scheduled online examination?
Of course, we understand that sometimes something unforeseen can happen and you cannot keep the agreed date. If it should ever be necessary, you can cancel or reschedule your home examination for another day free of charge up to 48 hours before it starts. You can do this easily via email or by phone (you can find everything in the Contacts section). In such a case, please change your date as soon as possible so that we can offer it to another furry friend. 🐱 🐶
If you cancel or reschedule your exam less than 48 hours before it starts, we reserve the right to charge a fee (see below) as we are usually unable to replace a canceled exam at such short notice.
Cancellation conditions when canceling or rescheduling a remote examination:
Less than 48 hours before the date - 50 % of the deposit paid
Less than 24 hours or no-show - 100 % of the deposit paid.